BotWhisperer: RAG-Enabled SaaS Chatbot Platform
A production SaaS where businesses create custom RAG chatbots without writing code.
The Challenge
Businesses wanted ChatGPT-style assistants trained on their own data - product docs, FAQs, policies - without hiring an AI team or managing vector databases themselves.
The product needed multi-tenant isolation, simple onboarding, reliable retrieval, and a polished chat interface that non-technical users could deploy in minutes.
Technical Approach
I architected and built the full stack - document ingestion pipeline, embedding and indexing with Pinecone, LangChain retrieval chains, and a Next.js frontend with streaming responses.
- Designed multi-tenant data model with per-bot vector namespaces in Pinecone
- Built document upload pipeline supporting PDF, text, and URL ingestion
- Implemented chunking strategy with metadata for source attribution in answers
- Created LangChain retrieval chain with reranking for answer precision
- Shipped streaming chat UI with citation links back to source documents
- Deployed on Vercel + managed Pinecone with monitoring and error tracking
Tech Stack
Outcomes
Full-stack ownership
Designed, built, deployed, and currently maintain the entire platform.
Production RAG
Live multi-tenant RAG pipeline serving real business customers.
Self-serve onboarding
Non-technical users can create and deploy a custom chatbot without engineering help.
FAQ
Project FAQ
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I build RAG systems, AI agents, and full-stack AI products for startups.
